Payment
We accept: Paypal, Credit Card, Payoneer, bank transfer, Western Union / Moneygram.
Paypal – you can pay directly from your Paypal balance or using your credit or debit card.
Credit or Debit Card – you can pay with your VISA, Mastercard, Maestro, AMEX even if you do not have a Paypal account.
Payoneer – you can pay from your Payoneer balance.
Bank transfer (EUR, GBP) – GET 3% DISCOUNT ON BANK TRANSFER – you can pay directly to our bank accounts in Europe. The payment should arrive within 5 calendar days.
Western Union / Moneygram (USD) – you can make a payment in cash via Western Union or Moneygram. The payment should be made within 5 calendar days.
You can pay in USD, EUR or GBP (please select a preferred currency at the top bar).
Worldwide Shipping
Registered Letter: from 5 USD.
Maximum insured amount: NOT INSURED.
Only available for the light weighted items.
Delivery Time: 5-45 days (15 days on average) depending on a destination.
Value declaration: The Letter Service is always shipped undeclared.
IMPORTANT NOTICE: It is not recommended to ship your order with Registered Letter to the destinations where a customs declaration is required. Please contact your domestic customs before choosing this shipping option as you are fully responsible for the issues (including a return) related to the undeclared shipping with Registered Letter.
Registered Mail: from 15 USD.
Maximum insured amount: 40 USD.
Exact shipping cost depends on the order’s weight, you can find it in your shopping cart.
Delivery Time: 5-45 days (15 days on average).
Value declaration: The Small Packet Service (up to 2 kg) is either shipped undeclared (available for banknotes and a limited number of unboxed coins) or valued for up to 30 USD. The Parcel Service (over 2 kg) is normally valued for up to 100 USD. If you need a specific value declaration you should note that clearly.
Insured Mail: from 35 USD.
Maximum insured amount: 500 USD.
Exact shipping cost depends on the order’s weight, you can find it in your shopping cart.
Delivery Time: 5-45 days (15 days on average).
Value declaration: The Small Packet Service (up to 2 kg) is either shipped undeclared (available for banknotes and a limited number of unboxed coins) or valued for up to 30 USD. The Parcel Service (over 2 kg) is normally valued for up to 100 USD. If you need a specific value declaration you should note that clearly.
Insured Mail is NOT an expedited or a courier or an express postal service. This is a normal registered mail that includes an insurance.
After we received your payment
The order will be dispatched within 3 business days after cleared payment arrives. We will provide you with a tracking number just after shipping.
We always package the orders professionally! We do our best to send the orders in such way that you would not pay additional customs duties or any other fees. However, please remember that we are not responsible for any customs/border duties or fees payable in your country.
IMPORTANT NOTICE: It is your responsibility to put the shipping details correctly. We do not check correctness of provided addresses or any other personal data.
If you have found you entered a wrong shipping address please contact us as soon as possible. If the order has not been shipped yet we would correct the address. Otherwise you should contact your local postal service to arrange a delivery.
In case the order is returned back due to you stated incorrect shipping details please follow our Return Policy.
If you have received the order that not as described
If you have received the products that not as described please follow our Return Policy which is part of this document.
Delivery time & insurance issues
You are responsible for choosing appropriate method of shipping and insured amount suitable to you. It means that you agree to wait for the appropriate delivery time before sending us an undelivery claim. It also means that in case of proved and confirmed loss of your package we will be able to refund you only insured amount according to the shipping method you have chosen.
Please allow at least 45 days if you do not receive your shipment. We will NOT accept the request if you submit it before 45 days of a dispatch. Also be noted that the most postal services need additional time (up to 90 days) for the case’s investigation.
If you believe a shipment to be lost, please wait for the appropriate delivery time (see above) to expire, then e-mail a claim to us stating your order details. We will do our best to resolve the matter as quickly as possible.
