Payment & Shipping

Payment

We accept: Paypal, Credit Card, Payoneer, bank transfer, Western Union/Moneygram.

Paypal – you can pay directly from your Paypal balance or using your credit or debit card.

Credit or Debit Card – you can pay with your VISA, Mastercard, Maestro, AMEX even if you do not have a Paypal account.

Payoneer – you can pay from your Payoneer balance.

Bank transfer to Belgium (EUR) or the United Kingdom (GBP) – you can pay directly to our bank accounts in Europe. The payment should be made within 3 calendar days.

LIMITED TIME OFFER! Save 2.5% on order total when paying via bank transfer!

Western Union / Moneygram – with WU or Moneygram you can make a payment in cash (USD and EUR are accepted). The payment should be made within 3 calendar days.

You can pay in USD, EUR or GBP (please select a preferred currency at the top bar).


Worldwide Shipping

Registered Letter (max. insured amount: 10 USD):
– up to 100 gr – 6 USD

Delivery Time: 5-45 days (15 days on average) depending on a destination.

Value declaration: The Letter Service (up to 100 gr) is always shipped undeclared.

IMPORTANT NOTICE: It is not recommended to ship your order with Registered Letter to the destinations where customs declaration is required. Please contact your domestic customs before choosing this shipping option as you are fully responsible for the issues (including a return) related to the undeclared shipping with Registered Letter.


Registered Mail (max. insured amount: 40 USD):
– up to 500 gr – 15 USD
– up to 1 kg – 30 USD
– up to 2 kg – 55 USD
– over 2 kg – 95 USD

Delivery Time: 5-45 days (15 days on average) depending on a destination.

Value declaration: The Small Packet Service (up to 2 kg) is either shipped undeclared (available for banknotes and a limited number of unboxed coins) or valued for up to 30 USD. The Parcel Service (over 2 kg) is normally valued for up to 100 USD. If you need a specific value declaration you should note that clearly.


Insured Mail (insured amount: up to 500 USD):
– up to 500 gr – 45 USD
– up to 1 kg – 60 USD
– up to 2 kg – 85 USD
– over 2 kg – 125 USD

If you need more insurance, please contact us. 

Delivery Time: 5-45 days (15 days on average) depending on a destination.

Value declaration: The Small Packet Service (up to 2 kg) is either shipped undeclared (available for banknotes and a limited number of unboxed coins) or valued for up to 30 USD. The Parcel Service (over 2 kg) is normally valued for up to 100 USD. If you need a specific value declaration you should note that clearly.

Insured Mail is NOT expedited or courier or express postal service. This is a normal registered mail that includes an insurance. 


After we received your payment

The order will be dispatched within 1-3 business days after cleared payment arrives. We will provide you with a tracking number just after shipping.

We always package the orders professionally! We do our best to send the orders in such way that you would not pay additional customs duties or any other fees. However, please remember that we are not responsible for any customs/border duties or fees payable in your country.

IMPORTANT NOTICE: It is your responsibility to put the shipping details correctly. We do not check correctness of provided addresses or any other personal data.
If you found you entered a wrong shipping address please contact us as soon as possible. If the order has not been shipped yet we would correct the address. Otherwise you should contact your local postal service to arrange the delivery.

In case the order is returned back due to you stated incorrect shipping details please follow our Return Policy.


If you have received the order that not as described

If the order you have received arrived not as described (wrong, damaged, incomplete, etc.), you should provide us with copy of signed and stamped paper document from your postal office confirming the issue. If you do not provide us with the document we will not be able to accept the claim.

We do not accept any claims for the products describing defect or not in mint or UNC condition! Please read the descriptions and evaluate the attached images thoroughly before buying! Only buy the product if you are satisfied with its condition.

If you have received the products that not as described please follow our Return Policy which is part of this document. 


Delivery time & insurance issues

You are responsible for choosing appropriate method of shipping and insured amount suitable to you. It means that you agree to wait for the appropriate delivery time before sending us an undelivery claim. It also means that in case of proved and confirmed loss of your package we will be able to refund you only insured amount according to the shipping method you have chosen.

Please allow at least 45 days if you do not receive your shipment. We will NOT accept the request if you submit it before 45 days of a dispatch. Also be noted that the most postal services need additional time (up to 75 days) for the case’s investigation.

If you believe a shipment to be lost, please wait for the appropriate delivery time (see above) to expire, then e-mail a claim to us stating your order details. We will do our best to resolve the matter as quickly as possible.

In all cases shipping cost is NOT included to insured amount and NOT refundable. Refunds of all items are for the cost of product only. Shipping and handling charges are not refundable.

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