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Frequently Asked Questions

What countries do you ship to? What’s shipping cost?
We ship worldwide. Shipping charge starts from 6 USD, it depends on the order’s weight. You can find the exact shipping cost in your basket after adding all desired items.

Can I have a discount?
We grant up to 10% quantity discount. Visit this page for details.
If you pay via bank transfer or Wise you will additionally get 3% discount.

Can I buy more quantity of a specific product?
Yes, normally we have more stock than available on our website. You can ask for more quantity by contacting us.

What kind of payments do you accept?
We accept Paypal, credit cards, Payoneer, Wise, bank transfer, Western Union / Moneygram.

How long does it take to get my order?
It may take 5-45 days depending on a destination (usually arrives within 15 days).  

Business Contacts


General Support
Monday to Sunday 08:00 – 18:00 CEST

Shipping Department:
Monday to Friday 08:00 – 16:00 CEST
Saturday 08:00 – 12:00

Claims & Suggestions:
Monday to Friday 08:00 – 18:00 CEST

Company registration number: 6003-0008621

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